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The breakfast was pre-fab. meaning that I expected something fresher, less processed and better quality ingredients.
Thomas
janvier 2024
Good breakfast, but I still prefer the European mix of buffet and a la carte menu. The attention of the service as a whole is excellent. William, for example, went far and beyond to fix a problem regarding mirroring my cellphone to the room Tv.
José
juillet 2025
Everything was superb. The staff, the breakfast on the terrace, our diner in the Portuguese restaurant, coctails at the Long Bar. The concierge was great as well, in service and communiation by whatsapp. When we left we were asked what could be improved and we could not come up with one single thing. Excellent.
Frans
juillet 2024
We were greeted immediately treated so kindly every question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna the rooms were beautiful
Bridget
juin 2024
All!!! This is fantastic! They prepared a Plan for Runners INCREDIBLE!! (I been during 128 Boston Marathon). AMAZING staff, location, room, spa, pool... 10 STARS
Adrián
avril 2024
Excellent service, particularly from the butler. Enjoyed the gym and spa. The "speakeasy" wasn't exactly a speakeasy, but was also a fun time.
Michael
août 2025
the location is excellent. 4 minute walk from Back Bay station. Close to Back Bay, Copley Square, Fenway and Beacon Hill. Beautiful new hotel with excellent service.
Daniel
août 2025
The staff is very friendly, helpful, and service-oriented. The rooms are clean and fitted with modern controls. The bed is extremely comfortable. Dining was enjoyment each time.
Rich
janvier 2025
Rooms are luxurious and beautifully appointed. Staff went out of their way to address any issues. All public are stunning.
Lori
octobre 2024
Raffles is hands down the best hotel in Boston and one of the best (if not the best) hotels in the USA. Everything is top level frmo service to amenities. And their lounge with a terrace and city view is the best
Serge
juillet 2024
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